Shipping And Policies
At Andy Babiuk’s Fab Gear we ship your gear to you FREE! All qualifying items and orders over $100 placed through our website qualify for free shipping via UPS Ground and is limited to the continental United States. The shipping address must match your credit card billing address or your order will be cancelled. Repeat customers can call to request shipping to an alternative address.
We usually ship by UPS or FedEx. With the high quality of instruments that we offer we feel that this is safest and most reliable method of shipping. On special request, we will try to accommodate all special shipping requests. All shipments are fully insured. You can upgrade to next day or second day shipping at your cost. Please call us to upgrade your shipment. Customer pays all shipping on any returned merchandise. All insurance claims are the responsibility of the customer.
Upon receipt if you are dissatisfied with your purchase, you must notify us within 24 hours and we will refund your money as soon as the merchandise is returned to us in the same condition as when shipped (except for layaways). Customer is responsible for all shipping charges (to the customer and back to Fab Gear), insurance and bank charges that may occur. Any Guitars returned after the 24-hour Approval Period, and not exceeding more than two weeks, are subject to a 20% re-stocking fee at Fab Gear's sole discretion. All sales are final after two weeks, no returns, no refunds and no exceptions! Special and custom orders cannot be cancelled and the deposit is non-refundable. Speak with your sales representative for more information about custom orders bank charges my apply.
A 50% Non-Refundable deposit will hold any guitar or amp for 30 days!
All sales final on layaway purchases. No returns, no refunds and no exceptions!
Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. This notice applies to all information collected or submitted on the Fab Gear Website.
The only personal information we collect is name, street and email address, telephone number and credit card information if applicable.
We use the personal information collected from you to process sales and shipping of our products. Such personal information as we collect is not used for any other purpose and is not shared.
We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put into place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
You can correct factual errors in your personally identifiable information by sending us a request detailing the error(s). To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
In the unlikely event any of the personal information you supply us online is misused, you may redress these issues by contacting us directly at 585.425.0077 or email firstname.lastname@example.org
All merchandise is subject to prior sale. Prices subject to change. Not responsible for typographical errors. PLEASE NOTE THAT ALL INTERNATIONAL SALES ARE BY BANK WIRE ONLY!